Shipping & Delivery Information
- We use the following services:
- Royal Mail
- Delivery charges are base on weight vs destination, please account for the following charges when ordering:
| Charge including packaging | Delivery Time | Service Used | |
| Staring at £4.99 | 1-3 days- UK | Royal Mail First Class | |
| Free with orders valued over £50.00 | 1-3 days UK | Royal Mail Second Class |
INTERNATIONAL POSTAGE
- We use the following service to ship to Europe/ UK:
- Correos
- Delivery charges are base on weight vs destination, please account for the following charges when ordering: Delivery is currently complimentary on orders with a value greater than £50.00 to Spain/ Europe/ UK.
| Charge including packaging | Delivery Time | Service Used | |
| Starts at £10.00 | 3-7 days- Spain 7-10 days Europe/ UK | Royal Mail International Priority | |
| Free with orders valued over £150.00 | 3-7 days- Spain 7-10 days Europe/ UK | Royal Mail International |
DELIVERY INSTRUCTIONS
- Orders paid not using credit/ debit card will be prepared and dispatched as soon as your payment has been received and banked.
- Your goods will be delivered to the address on the order form.
- We must have your full postcode and telephone number.
RECEIVING ORDERS
- Goods should be with you within 3 working days
- If goods do not arrive within 3 working days please notify us immediately
RECEIVING ORDERS (EXPORT)
- Goods in stock will be despatched within 3 working days
- Goods should be with you within 14 to 21 days
- If goods do not arrive within 21 days please notify us immediately
CUSTOMS
- You may become liable to Customs and Excise Duty, please check with your country laws to see if this is the case.
- The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
FREE SHIPPING
- Free shipping is a limited time promotion for UK and EU customers who place retail orders with a value greater than £50.00
- Free shipping promotions usually use the lowest cost shipping method which usually takes 7-10 working days to arrive however this may be faster depending on whether you are in the UK or EU.